Technical Questions

What is meant by 'payload'?
A payload is a game server that runs as an instance on a bare-metal machine. A bare-metal machine can usually run several payloads at the same time.  For a...
Fri, 3 Jul, 2020 at 9:48 AM
What does 'CCU' stands for?
CCU means Concurrent Users and therefore the number of players simultaneously playing the game.  For an explanation of more common terms check out our Glos...
Fri, 3 Jul, 2020 at 9:49 AM
How many CCUs can a payload handle?
The number of CCU that a payload manages to run depends heavily on the type of game itself and the corresponding server build.  Before a game releases, t...
Fri, 6 Dec, 2019 at 1:36 PM
What is meant by 'API Call'?
Simply put, API is a set of functions and procedures allowing the use of our services.  For example one API call is made for serverbrowser requests or a ma...
Fri, 6 Dec, 2019 at 2:48 PM
Is there an API documentation?
Yes, you can find our comprehensive API reference here.  If you need more specific information please send us an email to
Fri, 3 Jul, 2020 at 9:50 AM
Is it possible to extract telemetry data?
The implementation of telemetry data is on our roadmap.  It will include features like user behavior management in game, item usage, map usage etc. With...
Fri, 6 Dec, 2019 at 1:42 PM
Where are the bare-metal server located?
With our global infrastructure you can reduce latency and enhance your player's experience. We offer our servers in the following locations:  Asia - ...
Fri, 6 Dec, 2019 at 4:12 PM
Can I use your services with Photon Bolt?
Yes you can use Photon Bolt, but we do not offer turnkey for Photon Bolt integration anymore.  We recommend to integrate zeuz with our Unity SDK.   For...
Fri, 6 Dec, 2019 at 4:13 PM
More technical questions?
Please send us an email to
Fri, 6 Dec, 2019 at 2:53 PM